Sinokap collects Personal Data from Individual Customers when they purchase its services, register with our website, log in to their account, complete surveys, request information, or otherwise communicate with us. For example, Sinokap individual customers may choose to seek live support or post to a message board.
The Personal Data that we collect may vary based on the Individual Customer’s interaction with our website and request for our service. The data we collect can include the following:
Name and contact data. We collect your contact person’s name, work email address, work telephone number, title, company name, and other similar contact data.
Demographic data. We collect data about you such as your country and preferred language.
Website data. We collect data about how you interact within the Sinokap website. For example, we collect:
We and our third-party service providers may automatically collect certain information from you whenever you access or interact with the Sinokap website. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Sinokap website, the search terms you entered into a search engine that led you to the website, areas within the website that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, and to improve marketing, analytics, and site functionality.
When Individual Customers use our services online, we will collect their IP address and browser type.
We may associate IP address and browser type with a specific customer. We also may collect Personal Data from persons who contact us through our website to request additional information; in such a situation, we would collect contact information (as discussed above) and any other information that the person chooses to submit through our website.
The information that we collect from Individual Customers is used for selling the products and services they buy from us, managing transactions, reporting, invoicing, renewals, and other operations related to providing services and products to the Individual Customer.
We work with (or may in the future work with) network advertisers, ad agencies, analytics service providers, and other vendors to provide us with information regarding traffic on the Sinokap website, including pages, viewed and the actions are taken when visiting the website; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the website and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Sinokap website as well as other websites or services, they may set and access their tracking technologies on your device (including cookies and web beacons) and may use that information to show you targeted advertisements.
Any of the information we collect from the website may be used in one of the following ways:
To provide better, more customized client service. Your information helps us to better respond to your individual needs and answer your queries and requests.
To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or complaints.
To keep you informed of products or services. Sinokap will use your information to keep you inform about our activities and notify you of changes to our products or services and make special offers related to our products or services that we think may be of interest to you.
Yes. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gather demographic information.
Sinokap will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it.
In general terms, this will mean that your personal information will be kept for the duration of our relationship with you.
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us.
By using our site, you consent to our website privacy policy. We will ask for your explicit consent when submitting data from the website. When we request your information for the services that Sinokap intends to provide, you will consent to the contact details needed to provide the needed service.
If there are any questions regarding this privacy policy, you may contact us using the information below.
Don’t hesitate to consult with Sinokap. We are here to help.
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